Refund Policy

30-day satisfaction guarantee

Tool subscriptions purchased online include a 30-day satisfaction window — if you're not happy, we'll refund the prorated unused portion.

Productized services

Refunds for productized service builds are issued before sprint kickoff only. Once we begin discovery, fees are non-refundable.

How to request

Email us with your order number and reason. Refunds are processed within 7 business days to the original payment method.