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LogisticsDhaka Logistics Co.
How a logistics SME cut response time by 92% with AI agents
92% faster customer response · 6 ops roles freed · 24/7 coverage
−92%
Response time
10×
Tickets/day handled
−68%
Cost per inquiry
1The challenge
🔥 The challenge
We deployed VoiceDesk + ChatBase across WhatsApp and phone, replacing manual triage with AI agents that route urgent shipments and update customers in real time.
2The solution
⚡ The solution
We deployed YouthFireIT's productized agents in a 2-week sprint, integrating with the client's existing tooling and training the system on their domain knowledge.
3The outcome
🎯 The outcome
Within 30 days the metrics shown above were achieved, with zero new headcount on the client side.
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